Build Loyalty That Lasts.
Keep your best customers coming back with best-in-class retention-focused Direct Mail.
Retention DM has come a long way from decades of mass catalogs, now creating highly efficient, personalized mailers that drive value and keep customers coming back.
This isn’t your grandma’s coupon book. Our data-driven approach to retention direct mail delivers highly-targeted, personalized campaigns that perform. Unlike unchecked emails or ignored digital ads, Direct Mail stays on tabletops, countertops, and top-of-mind. And relevant, personalized messaging creates a tangible moment of connection that builds a relationship. From reorder reminders to loyalty rewards, retention campaigns with SLM turn every touchpoint into an opportunity to engage, delight, and retain—boosting LTV, while reducing churn.
From retail to finance to food, we’ve helped hundreds of top brands create long-lasting relationships with their top customers.
All-in-one service, built to keep your best customers engaged.
We’ll help you define goals and craft a retention strategy that drives response and strengthens relationships.
We develop targeting and creative in tandem, for campaigns that are, literally, designed to create repeat customers.
We manage end-to-end production, QA, and delivery for a flawless experience that makes customers feel valued.
We analyze performance at every level and apply learnings to continuously improve ROI and customer LTV.
Custom Retention, Reactivation & CRM Campaigns of All Kinds.
From postcards to premium catalogs—choose what works best for your brand.
Whether you’re sending a sleek postcard, a multi-panel mailer, or a full catalog experience, our team helps you identify the right format for your retention goals. Each piece is crafted to look good, perform better, and keep your brand top-of-mind.
How Knix Optimizes CPOs with aStrategic Approach to Direct Mail.
“The sky's the limit in terms of what you can do with direct mail. As an online brand, the fact that recipients have something tactile makes direct mail feel a bit more credible.It also helps break through 'the clutter' to an extent, as your mailbox doesn't get as much action as your email or socials do - direct mail is a bit more curated in that sense.”
Ready to get started?
See how direct mail can help your brand grow. Reach out for more information.
